Highly Trained Restoration Specialists

At SERVPRO of East San Antonio, we realize that each job in our San Antonio community is different and each job requires a certain expertise.  As an IICRC certified firm, we are held to the highest industry standards.  In addition to this training, our crews also attend training from SERVPRO Corporate.  When it comes to water damage, fire damage, mold damage, duct cleaning, bio hazard clean up or reconstruction SERVPRO of East San Antonio  has the knowledge to ensure that your job is handled professionally from start to finish.  As a Bexar County business owner or homeowner you can expect that your job will be handled by our trained production professionals.  Depending on the cause of loss of your emergency, we will send out the production professionals with the most training and experience to help guide you through each step of the remediation and restoration process of your job.  SERVPRO of East San Antonio prides itself on consistently delivering the best service in San Antonio.

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of East San Antonio offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)